Contract Services given Technology Boost...
Neath-Port Talbot based building services and property maintenace company Contract Services has upgraded its IT system.
IT specialist Certus IT, which is situated in Celtic Springs near Cardiff, has provided Contract Services with a new IT infrastructure on a three-year support agreement in a deal worth £50,000.
The new system also provides cutting edge back-up of key business data and systems, which are protected by a disaster recovery solution.
Contract Services work closely with local authorities, housing associations and other large organisations across south Wales. It is an established name within its sector and is committed to providing excellent customer service and client support.
With the construction sector being depressed over recent years, Contract Services has identified opportunities for growth and is making investments that will give the company a solid platform to capitalise on these opportunities.
The company previously had an ad hoc IT support arrangement in place from its previous provider, but the company had grown beyond the level of support available and needed to identify a partner that was able to support the growing needs of the business.
Certus IT clinched the business deal in the face of stiff competition from two other providers.
Jason Fitzgerald, Sales and Marketing Director at Certus IT, said: “Information technology can transform the way companies do business”.
“Contract Services understand the value of investing in its infrastructure and the benefits of having a managed service provider in place to look after their IT”.
“We were able to provide a solution that met their business needs and ambitions for the next five years.”
Peter Thomas, Director of Contract Services, said, “Prior to Certus IT coming on board, we relied heavily on paper systems and dated IT processes that were no longer efficient. IT performance was poor and internal communications fragmented”.
“The new system using the latest technology enables staff to work collaboratively and has improved communication right across the business”.
“The completion of the IT installation is already making a huge difference to the efficiency of our business.”
Employing 30 staff, Certus IT is one of the largest specialist IT support companies in south Wales with a turnover of £2.5m. It supplies a range of services, including virtualisation, advanced storage, back and disaster recovery and full or partially managed IT support services.
Clients include the Millennium Stadium, Freshwater PR, Cooke & Arkwright, Tenovus, Wilmott Dixon and Watts Gregory.
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