IT support - full or partially managed IT support...

The following questions can serve as a self-assessment or evaluation of your company’s internal IT needs. 

Does your company use IT?

Most organisations today, regardless of their technical sophistication, rely on IT in some manner. Even the most non-technical organisations use email, the Internet and other IT to conduct daily business tasks. If this describes your organisation then you may need the assistance of a Managed IT Service Provider like Certus IT. 

Do You Have an IT Department?

One of the biggest fallacies is the idea that an organisation with an internal IT department does not need a Managed IT Service Provider. Similarly, some IT departments may think that a Managed Service Provider is out to take their job.

Nothing could be further from the truth! Most managed services clients (especially those with in house IT staff) will tell you that they have an incredibly high level of communication and trust with their Managed Service Provider. The truth is that most managed services relationships actually allow the IT department to do the things that they should be doing while the Managed Service Provider handles the things that are important but take up too much time.  

Would an IT security breach have negative repercussions for your business?

Companies who have suffered a security breach involving their IT assets can confirm that it is not a pleasant experience. Similarly, there are probably many more organisations that have suffered an IT security breach without ever knowing about it. Having a Managed IT Service Provider that is constantly vigilant about monitoring your network status can not only know if a breach is taking place but in many cases prevent such a breach from ever happening.

At Certus IT we remain committed to the needs of our customers and as a result offer a flexible approach to IT support provision by offering both fully or partially managed services to our customers.